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Customer Service

Customer Service

WWW.ABCTONER.DE
Frager GmbH
Londoner Str. 11
48455 Bad Bentheim

 Opening times: Mo - Fr from 9.00 to 12.30 and from 13.00 to 17.00

Warranty

5-year warranty on all Colori products. 3-year guarantee on all other products (end user)

Printer warranty when using alternative products

What happens to my printer warranty if I use replacement cartridges or toner ?

VAT-free intra-EU shipments

For commercial customers in the EU foreign countries with a valid EU VAT ID No., we can of course deliver VAT free, if the delivery address is also located in the EU.
VAT-free delivery is possible if you enter your VAT ID number when placing your order.

VAT-free intra-Community deliveries to Switzerland

Of course, we deliver without German VAT for customers in Switzerland. However, the Swiss VAT may fall. on.
The customs clearance is already included in the price and is borne by us.

Any applicable customs duties, however, must be borne by the buyer.

Product information Toner Eco & Colori

What are the differences between the Eco & Colori products?

Product information ink Cartridges ABC Eco & Colori

What are the differences between the Eco & Colori products?

FAQ

Answers to some FAQ

Battery law

Legal information about the battery law