Customer Service
WWW.ABCTONER.DE
Frager GmbH
Londoner Str. 11
48455 Bad Bentheim
Opening times: Mo - Fr from 9.00 to 12.30 and from 13.00 to 17.00
Questions, Problems or Complaints
If their are any questions, problems or complaints, please create a ticket using our online complaint form:
Warranty
5-year warranty on all Colori products. 3-year guarantee on all other products (end user)
Printer warranty when using alternative products
What happens to my printer warranty if I use replacement cartridges or toner ?
VAT-free intra-EU shipments
For commercial customers in the EU foreign countries with a valid EU VAT ID No., we can of course deliver VAT free, if the delivery address is also located in the EU.
VAT-free delivery is possible if you enter your VAT ID number when placing your order.
VAT-free intra-Community deliveries to Switzerland
Of course, we deliver without German VAT for customers in Switzerland. However, the Swiss VAT may fall. on.
The customs clearance is already included in the price and is borne by us.
Any applicable customs duties, however, must be borne by the buyer.
HP+ Abonnement
What exactly is an HP+ subscription?
Product information Toner Eco & Colori
What are the differences between the Eco & Colori products?
Product information ink Cartridges ABC Eco & Colori
What are the differences between the Eco & Colori products?
FAQ
Answers to some FAQ
Battery law
Legal information about the battery law
